We're rolling out the red carpet for our royal players. Get tailored offers and personal service reserved for the Royals of the Land and get pampered with a next-level gaming experience in our Land of Fun.
We have a total of four levels: Silver, Gold, Platinum & Diamond. Each of them offers a wide range of unique benefits to suit your style and enhance your gaming pleasure.
How do you become a VIP?
You will gain entry into this exclusive club by invitation only. Keep playing and we will alert you when you have reached the required level.
Let's take things to the next level.
SILVER
24/7 Priority Support
Dedicated Account Manager
New Game Test Drive
Weekly Personalized offers:
- Bonuses, Cash drops
- Cash/Bonus Spins
- Match up Bonuses
Birthday Gift
GOLD
24/7 Priority Support
Dedicated Account Manager
New Game Test Drive
Weekly Personalized offers:
- Bonuses, Cash drops
- Cash/Bonus Spins
- Match up Bonuses
Birthday Gift
Exclusive Gifts
PLATINUM
24/7 Priority Support
Dedicated Account Manager
New Game Test Drive
Weekly Personalized offers:
- Bonuses, Cash drops
- Cash/Bonus Spins
- Match up Bonuses
Birthday Gift
Withdrawal Increase
Exclusive Gifts
UPCOMING: Black Card
- Monthly reward to monthly active players
- 6 month reward to monthly active players
- 1 year reward to monthly active players
DIAMOND
24/7 Priority Support
Dedicated Account Manager
New Game Test Drive
Weekly Personalized offers:
- Bonuses, Cash drops
- Cash/Bonus Spins
- Match up Bonuses
Birthday Gift
Withdrawal Increase
Exclusive Gifts
UPCOMING: Black Card
- Monthly reward to monthly active players
- 6 month reward to monthly active players
- 1 year reward to monthly active players
Cashback
Exclusive Events
Once you become a member of the Casilando Royal Land, you will join an exclusive group of VIP casino and slots players.
Our experienced VIP hosts will create personalised rewards tailored especially to you, from VIP-only offers to special tournament access, hand-picked gifts and exclusive event invitations.
Package
24/7 Priority Support
Get priority support 24 hours a day, 7 days a week. We're always here for you.
Dedicated Account Manager
Your personal VIP host is devoted to giving you a one-of-a-kind playing experience by offering you prompt service and tailor-made rewards.
New Game Test Drive
What's better than trying a new game? It's trying it with some bonus on the house. From the latest releases to winning recommendations, get ready to spin.
Weekly Personalized offers
Look forward to guaranteed personalised offers such as:
Bonuses, Cash drops
Cash/Ultra/Mega/Epic/Bonus Spins
Match up Bonuses
Birthday Gift
It's a surprise...
Withdrawal Increase
Exclusive Gifts
From new tech products to your favourite getaway destinations, your account manager will handpick some amazing gift options for you.
UPCOMING: Black Card
Your loyalty doesn't go unnoticed, and we love to celebrate anniversaries! When you play at least once a month, you'll get a gift. Reach a six month streak, a new reward will be dropped. One year of monthly loyalty (at least 1 bet every month) and we'll celebrate in style!
- Monthly reward to monthly active players
- 6 month reward to monthly active players
- 1 year reward to monthly active players
Cashback
Exclusive Events
UFC? Premier League? Maybe your vibe is more London West End? The world is your oyster, and anything can happen. It all comes down to what you want.
Promotional Terms and Conditions
- VIP Members of the Loyalty Club are by invitation only. Players cannot transfer your invitation or membership of the program to anyone else.
- Players will be assigned a VIP tier (Silver, Gold, Platinum or Diamond) based on account activity and individual game play. The different VIP tiers within the Loyalty Club can be found here.
- Players are notified of a tier upgrade via email and/or inbox depending on their communication options.
- The higher the member tier, the more rewards players unblock as per the table above.
- The VIP status will be reviewed every six weeks from the day of the last upgrade.
- Inactive accounts, self-excluded accounts or unverified accounts will lose their VIP status.
- We may withdraw or cancel your membership of the programme at any time if you violate the VIP policy or if we suspect that you are engaged in illegal or fraudulent activities when using the VIP programme or in breach with the site Terms and Conditions.
- Any such decision to cancel a player membership shall be at the sole discretion of the Casilando and shall not be open to appeal or review.
- By joining the VIP Loyalty Club, players are considered to have accepted these VIP conditions. If these VIP conditions disagree with any reward conditions, the reward conditions will apply.
- Membership to the Loyalty Club is at the sole discretion of the Casilando. At any time we reserve the right to either refuse or revoke the membership of any player.
- The type and frequency of membership gift(s), including Black Card membership, birthday bonuses and rewards, are at the Casilando discretion.
- Promotional Terms and Conditions apply and General Terms and Conditions apply.
- 18+. Gamblingtherapy.org
